Shipping Policy

At Built Different Supply, we're committed to getting your order to you as quickly and reliably as possible. Whether you're shopping for yourself or your entire crew, we appreciate your support and work hard to deliver quality products you'll love.

Free Shipping

We proudly offer FREE standard shipping on all orders over $70.00 (before taxes and discounts).

Order Processing

All products are made to order and are typically processed within 2–5 business days after your order is placed.

Please note that processing times may be slightly longer during holidays, sales events, or periods of unusually high order volume.

Shipping & Delivery

Once your order has been processed and shipped, delivery typically takes:

• United States: 3–7 business days
• International Orders: 7–21 business days (varies by destination)

Delivery times may vary depending on your location, carrier performance, customs processing, and other factors beyond our control.

Order Tracking

As soon as your order ships, you'll receive a confirmation email containing tracking information so you can follow your package every step of the way.

If you do not receive tracking information within a reasonable timeframe, please contact us at BuiltDifferentCompanySupport@proton.me.

Secure Checkout

Your privacy and security are important to us. All payments are processed through a secure, encrypted checkout system to ensure your information remains protected.

Shipping Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to:

• Weather conditions
• Carrier service interruptions
• Customs processing
• High shipping volumes during holidays
• Other unforeseen circumstances

Built Different Supply is not responsible for delays caused by shipping carriers or events outside our control.

Questions?

If you have any questions about your order, shipping status, or delivery estimates, please contact us at:

BuiltDifferentCompanySupport@proton.me

Thank you for supporting Built Different Supply—celebrating neurodiverse families, hardworking parents, and those who are proudly built different.